In the “Open” box, type “ msconfig” and then select OK.Press the key with the Windows logo and the R key. Select “Advanced options” and then “Startup settings.”.After the PC restarts, you’ll see a blue menu named “Choose an option.” Click on “Troubleshoot.”.On the Windows sign-in screen, press the “Shift” key and the Power key together.Here’s the troubleshooting on both alternatives: You can restart your computer in safe mode from the sign-in screen or a black screen. Safe mode won’t only help you with your password issues but also fix system problems. If you’re still unable to log in, you can restart your computer in safe mode. Make sure Windows 10 is updated to the latest version available.If you see a message that reads, “We can’t sign into your account,” this problem can often be fixed by signing out of your account and signing back in.This makes your password incorrect even if you’re typing it correctly. If your password has letters and numbers, make sure your keyboard doesn’t have the caps lock ON.There is various thing you can try to solve this problem: Occasionally, you enter the right password but can’t access your account. Locate your user and click on “Reset password.”.Select “Settings” from the pop-up menu.On the login screen, enter the account password with administrative rights.Follow these steps to reset your password: Alternatively, you can reset the password yourself if you have administrative rights. When you’ve forgotten the account password on a computer with multiple users, you can change the password by contacting the owner of the administrative account. Resetting Your Password From Administrative Account
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